Vertu Audi Hereford
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- Based on 28 verified purchases in the last 3 months
Vertu Audi Hereford Verified Purchases
Total Active Purchases:
418
(Verified: 418)
I'd recommend Hereford Audi to anyone because Josh has been exemplary throughout.
From enquiry to purchase and more importantly aftersales regarding any issues I had. Not pushy and very empathetic and knowledgeable. Great company to deal with in my opinion.
Hello Dave,
Thank you for taking the time to share your wonderful experience with us! We're really glad to hear that Josh provided such excellent service, from start to finish. It's great to know that our team member made a positive impact on your overall satisfaction with Vertu.
Kind regards, Dean.
My experience at Hereford Audi was positive because I was met with polite & professional team of sales especially Paige who never pressured me into buying, Paige showed me the Q3 & left me to ponder, having left the dealership without buying Paige offered me 2 further cars within my budget, I decided to buy the 1st Q3 Paige showed me & the deal went smoothly & effieceintly, I can highly recommend Hereford Audi & in especially Paige for all her help & advice, Thank you Paige
Hello Sally,
We're glad to hear that your experience at Vertu was positive and that our team, particularly Paige, provided a helpful and pressure-free environment. We appreciate your kind words and are glad we could find the right car for you - thank you for choosing Vertu!
Kind regards, Dean.
Hereford Audi were helpful because very knowledgeable and sorted everything ready to go. Sold add ons and service plan by explaining benefits etc but without being pushy.
Hello Karl,
We're happy to hear that our team at Vertu delivered a seamless experience, combining expertise with a customer-centric approach. Thank you for trusting us with your vehicle needs!
Kind regards, Selina.
I'd suggest Hereford Audi to a friend because they give me a good welcome and very good Service when I visited them
Salesman Byron was very good at explaining things about the car, and made sure my questions were answered and answered to my satisfaction
Hello Barrie,
Thank you for taking the time to share your positive experience with us! We're happy to hear that our team at Hereford Audi provided a great welcome and service that met your needs. It's wonderful to know that Byron was able to clearly explain things about the car and ensure your questions were answered satisfactorily.
Kind regards, Keith.
I'd recommend Hereford Audi to anyone because we are exceptionally pleased with our purchase . Josh Galvin conducted the sale with professionalism . He was so approachable .
Hello Fiona,
We're glad to hear that you had a fantastic experience with Vertu, and we appreciate your kind words about Josh's exceptional service. It means the world to us that you feel valued and supported throughout your journey.
Kind regards, Dean.
I would not recommend Hereford Audi because i bought a car with undeclared damage and missing the 'FSH' service book (which i was also not told - i found out after purchase for myself). They neither apologised for either issue or offered me an annotated replacement for the book. They played down the damage that i was subsequently quoted over £500 to repair.
Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref JSA2310 Kind regards, Dawn
Contact
Location
Hours
Open - Closes 5:30pm
Saturday
8:00am - 5:30pm
Sunday
10:00am - 4:00pm
Monday
8:00am - 6:30pm
Tuesday
8:00am - 6:30pm
Wednesday
8:00am - 6:30pm
Thursday
8:00am - 6:30pm
Friday
8:00am - 6:30pm
